Privacy Policy

Introduction

Relive My Memory ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform. By accessing or using relivemymemory.com, you agree to the practices described below.

We are committed to safeguarding your personal data and content. This policy explains what information we collect, how we use it, and the rights you have regarding your data.

Our goal is to provide you with a secure, efficient, and personalized experience while protecting your information using industry-standard security practices.

Information We Collect

Personal Data

• Registration Information: Name, email, password, and related data when you sign up.
• Payment Information: Billing details processed securely through Stripe (we do not store your full payment card details).
• Content Data: Photos you upload and videos we create from your images.
• Usage Data: How you interact with the platform, including features used and frequency.
• Device Information: IP address, device type, operating system, and browser.

AI Processing Data

• Image Processing: We use AI to process your photos and create videos. This processing happens in real-time and is not used to train our AI models.
• Generation Settings: Your chosen customization preferences and styles.

How We Use Your Information

• To provide and improve our services.
• To process your subscription payments.
• To create videos from your uploaded photos.
• To personalize your experience.
• To monitor usage patterns and performance.
• To communicate with you about updates, features, and your account.
• To comply with legal obligations.

We do NOT use your photos or videos to train AI models. Your content is used solely to provide you with the video creation service.

Sharing Your Information

We do not sell your personal data. We only share data under these conditions:

• With Your Consent: Only with your explicit permission.
• Service Providers: Trusted partners who help operate the platform:
  • Vercel (hosting and deployment)
  • Cloudflare (content delivery and security)
  • Stripe (payment processing)
  • Resend (email delivery)
• Legal Obligations: When required by law or to respond to legal requests.

Data Storage and Retention

• Your uploaded photos and created videos are stored securely for as long as you maintain an active account.
• You can delete individual photos or videos at any time from your dashboard.
• If you delete your account, all your content (photos and videos) will be permanently deleted from our servers.
• We may retain certain information as required by law or for legitimate business purposes (e.g., billing records).

Data Security

We use industry-standard security measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication and password hashing
• Regular security audits and monitoring
• Access controls and least-privilege principles

However, no method of transmission over the internet is completely secure. While we do our best to safeguard your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Download your photos and videos (data portability).
• Cancel your subscription at any time.
• Withdraw consent for data processing.
• Object to how your data is used.
• Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at support@relivemymemory.com.

Cookies and Tracking

We use essential cookies to maintain your session and provide core functionality. We also use analytics (Vercel Analytics) to understand how users interact with our platform and improve our service.

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our service.

Children's Privacy

While we do not have a specific minimum age requirement, our service is intended for general audiences. If you are under 13 (or the age of digital consent in your country), please ensure you have parental consent before using our service.

International Data Transfers

Your data may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes on our website or via email. The "Last Updated" date at the bottom of this page indicates when the policy was last revised. Please review this page regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@relivemymemory.com